Supported Products

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All products go through different phases during their lifecycle; the length of each phase may vary according to the actual product. These phases include:

  • General availability (Supported) - Current product version, software updates may be made
    available
  • Sunset Period (Scheduled for Withdrawal) – Supported, software updates only for high severity defects
  • End of Life – No Support

Webtrends Analytics

Version Support Status Support Withdrawal Replaced By
Earlier Versions End of Life July 2013 or earlier Webtrends Analytics 9.2x
Webtrends Analytics 9.2x End of Life August 2023 9.3x
Webtrends Analytics 9.3x Sunset Period January 2025 9.4
Webtrends Analytics 9.4 General availability TBD 9.4.1
Webtrends Analytics 9.4.1 General availability TBD 9.5
Webtrends Analytics 9.5 General availability TBD 9.5.1
Webtrends Analytics 9.5.1 General availability TBD TBD

Webtrends SmartSource Data Collector (SDC)

Version Support Status Support Withdrawal Replaced By
Earlier Versions End of Life July 2013 or earlier SDC 9.2
SDC 9.2 End of Life May 2023 SDC 9.3
SDC 9.3 General availability TBD SDC 9.4
SDC 9.4 General availability TBD TBD

Support for All Prior Software Products is Withdrawn